Eligibility Worker

Essential Functions of the position include interviewing and determining eligibility for applicants of human services economic assistance programs including Temporary Assistance to Needy Families (TANF), Health Care Coverage, Supplemental Nutrition Assistance Program (SNAP), Low-Income Energy Assistance (LIHEAP), Child Care Assistance, Healthy Steps and General Assistance, by interpreting state and federal policies; processing applications, establishing electronic case files, performing necessary actions relating to appeals and fraud, and attending training sessions and workshops. Performing other duties as assigned.Program training is provided for this position. Some travel throughout the zone area may occur.To succeed in this position, you should have strong verbal and written communication skills, computer literacy, collaboration skills, and decision-making skills. You will also need to be comfortable working with all types of software and database applications, with a willingness to learn new technology and software programs. You should have an eye for detail, be highly organized, able to manage your time and priorities effectively and pride yourself in excellent communication skills, empathy, and being a team player. You must demonstrate your ability to communicate and engage with diverse populations.You should have a passion for helping others and making a difference in our community.

Minimum Qualifications

To be considered for this position, you must have a high school diploma or GED and one (1) year of work experience determining eligibility in a social service office in one of the following Economic Assistance Programs; Temporary Assistance Needy Families (TANF), Supplemental Nutrition Program, Foster Care, Medicaid, or Low-Income Energy Assistance program (LIHEAP), PLUS one of the following:* Three years of work experience in the clerical, accounting, financial, legal, or teaching fields* Three years of a bachelor's degree program (90 semester hours or 135 quarter hours)* Three years combined education and experience as listed above* Completion of the Eligibility Worker Certificate Program offered at Bismarck State College or formerly offered at Lake Region State CollegePreference will be given to candidates with 1 year of work experience determining eligibility in a human service office in one of the following Economic Assistance Programs; Temporary Assistance Needy Families (TANF), Supplemental Nutrition Program, Foster Care, Medicaid, or Low-Income Energy Assistance program (LIHEAP).Selected candidates will be required to complete a fingerprinted background check in addition to a state background which may take up to two (2) weeks to process.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 pm.Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.For more information about the position or if you need an accommodation, please contact Tara Hall-Schottenbauer at Thall@nd.gov or at 701-662-7084.Employing Unit: ND HHS - Mountain Lakes Human Service ZoneUnit Phone Number: 701-662-7050TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.