Eligibility Worker - Application Processor - LTC Unit

Long Term Care Unit - Remote in North Dakota - Eligibility Worker Application Processer As an Application Processor in the Long-Term Care Unit, you will evaluate and determine applicant eligibility for Long-Term Care Medicaid programs based on Federal and State regulations. You will complete asset assessments and eligibility reviews with accuracy and timeliness, ensuring compliance with all applicable laws. You will communicate eligibility requirements and application follow-up actions to applicants and other entities through various channels, providing clear and effective guidance. Additionally, you will enter, update, and maintain accurate case data in the appropriate systems, demonstrating attention to detail and a commitment to accuracy. When needed, you will provide support for the Long-Term Care Unit Call Center, ensuring a seamless experience for callers.To succeed in this role, you will need a solid understanding of Aged, Blind, and Disabled (ABD) Medicaid, with familiarity in Long-Term Care Medicaid being a plus. You must have strong organizational skills and can manage multiple tasks and shifting priorities with ease. You are proactive and embrace and leverage technology to improve processes. You approach challenges with resourceful problem-solving skills and adaptability, enabling you to navigate situations with confidence. You are dedicated to providing accurate and efficient services and have the ability to tailor communication to suit your audience.To be considered for this position, you must have a high school diploma or GED And One (1) year of work experience determining eligibility in a social service office in one of the following Economic Assistance programs: Temporary Assistance Needy Families (TANF)Supplemental Nutrition Program (SNAP) Foster Care MedicaidLow-income Energy Assistance program (LIHEAP). This position requires a valid driver's license and successful completion of the assigned defensive driving course during new-hire orientation. About US: Our mission is to provide timely and effective behavioral health services to North Dakotans improving their quality of life through achieving and sustaining recovery. Our focus is providing rehabilitative care in an integrated manner in the person's home and community. Location: ND DHHS utilizes a blended workplace model. Depending on the role, employees may work from home, onsite or both. This position is remote within North Dakota or surrounding areas.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore RooseveltMore than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 pm.Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.This employer participates in E-Verify. Please visit the following website for additional information: https://www.hhs.nd.gov/careers/e-verifyA copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.For more information about the position or if you need an accommodation, please contact Crystal Labatore at clabatore@nd.gov or at 701.857.6934.Employing Unit: ND HHS - Economic AssistanceTTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.