Administrative Assistant I

Essential functions of this position (51-6202) include but are not limited to the following: perform reception duties for the agency which consists of answering calls and directing to the appropriate worker or customer service center, greeting the public and assist in determining what services are needed or which case worker needs to be contacted, opening daily mail, copying and faxing. Applicant must have a good knowledge of community services available and have the ability to work with other agencies to inquire about updates in services. As an assistant to the Child Welfare unit, you will assist with administrative needs to assist all units which includes faxing, sending releases of information, records redaction and any other duties as needed or assigned. Applicant must be computer proficient.

Minimum Qualifications

Associates Degree with an emphasis in office related functions or customer service and one year work experience; or high school diploma or GED with a minimum of one year work experience in an administrative setting. Must be able to work effectively in a complex work environment. Ability to interact effectively with diverse client population. Organization, attention to detail, ability to seek initiative to complete tasks, critical thinking and ability to make decisions efficiently are essential components. Must adhere strictly to confidentiality in all aspects of the position.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications, credit will not be given.Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.All application material must be received on or before the closing date by 11:59 pm.A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.For more information about the position or if you need an accommodation, please contact Claudia Dean at cmdean@nd.gov or at 701.857.0768.Employing Unit: Ward County Human Service ZoneUnit Phone Number: 701.852.3552TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Agency Specific

The successful applicant chosen to fill this position must possess the qualities of being a team player within the agency, being able to work in close proximity to another Admin Assistant/Receptionist and be able to work with a diverse client population. Ability to de-escalate situations is essential. Remote work is not an option for this position. Ward County Human Service Zone team members are offered robust medical, dental, vision and life insurance coverage as well as an excellent retirement package with NDPERS. Employees enjoy 10 paid holidays per year as well as earning both annual and sick leave time.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.