Housing Stability Coach

Economic Assistance - Remote/ND - Housing Stability CoachThis is a temporary position.North Dakota Health and Human Services is seeking a Housing Stability Coach to provide wrap-around support and coaching to households approved for benefits as well as share and connect individuals to other services in order to stabilize homes.As a Housing Stability Coach, you will assist applicants in navigating the application process for economic assistance and other benefit programs that may be available. You will conduct visits and assessments of applicant's housing needs and preferences, identify and address barriers to housing stability, develop and implement strategies to find suitable housing options. In addition to providing one-on-one coaching, you will develop household budgets and assign educational workshops and training sessions for applicants on housing-related topics.To succeed in this position, you should have a person-centered approach, open mind and ability to connect the dots in sharing resources. You should be an active listener, hearing concerns and active finding solutions. You should be highly organized, able to manage your time and priorities effectively and have demonstrated ability to convey information accurately and thoroughly via telephone and email with a diverse population. You will be required to communicate professionally, clearly, and concisely in conversation and through written correspondence. You should have great attention to detail and be able to work with technology.In a home/remote work environment, you will need to establish and maintain an organized work environment and successfully manage time in an unpredictable and rapidly changing priorities. In a home/remote work environment, you will need to establish and maintain a quiet and private work environment that protects the confidentiality of the applicants in accordance with the policies of the Department.To be considered for this position, you must have a high school diploma or GED, customer service experience, excellent organizational skills and attention to detail as demonstrated by work experience.About HHS: ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well- being: physical, economic, and behavioral. Those services are to be delivered as close to home as possible with a focus on dignity and respect. The keys to delivery of those services are the 2800 committed, compassionate ND HHS team members and more than $4 billion in funding from nearly 200 different federal, state, and special sources.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore RooseveltMore than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

325 HHS Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications, credit will not be given. All application material must be received on or before the closing date by 11:59 pm.Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.This employer participates in E-Verify. Please visit the following website for additional information: https://www.hhs.nd.gov/careers/e-verifyA copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.For more information about the position or if you need an accommodation, please contact Eric Wolf at ewolf@nd.gov or at 701.328.5432.Employing Unit: ND HHS - Economic AssistanceUnit Phone Number: 701.328.3210TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Equal Opportunity Employer

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.